German-Speaking Customer Experts for Salt

Job description:

Description

Join our German‑Speaking Customer Experts team and represent one of Switzerland’s Leading Telecom ProvidersAre you ready to work for a top Swiss telecommunications brand known for its innovation, simplicity, and customer‑first mindset? Join our Customer Experts team in Athens and represent Salt Mobile, a company that brings high‑quality mobile, internet, and fiber services to customers across Switzerland.At TP Greece, we proudly support Salt by delivering exceptional customer experiences. Become part of a multicultural team that brings Swiss‑quality service to life! Why Join the Salt Team?Salt is one of Switzerland’s most dynamic telecom companies, recognized for excellent service, transparent offers, and cutting‑edge technology. By joining this project, you’ll represent a respected European brand while gaining international work experience. About the RoleYou will be the voice of Salt for customers based in Switzerland. You will handle inquiries via phone, offering friendly and effective support on topics such as:Mobile, internet & fiber connection issuesBilling and subscription questionsTechnical troubleshootingUpselling or guiding customers to Salt’s newest offersYour goal? Deliver a smooth, high‑quality customer experience with every interaction.Minimum RequirementsFluency in German (spoken & written)Good command of EnglishStrong communication and problem‑solving skillsComfortable using computers & navigating online toolsA customer‑centric mindset and eagerness to helpWhat We Offer Complete Relocation Package to GreeceFlight ticket coveredFree hotel accommodation upon arrivalSupport with long‑term housingNo relocation cost to youCompensation & BenefitsCompetitive monthly salary (14 salaries per year)Performance‑based bonuses (role dependent)Referral Program – bring friends and earn bonusesPrivate health care benefitsExclusive corporate discountsCareer & DevelopmentFull training by certified instructorsOngoing professional development and upskillingOpportunities to grow within a global, multicultural organizationExposure to international markets and projectsWork EnvironmentModern offices with comfortable break areasFree online Greek language coursesCompany events and community initiativesGreat Place to Work® Certified employerInclusive culture that values diversity and equal opportunitiesFurthermore, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills while representing one of the biggest brands worldwide. Additionally, you will be part of an organization that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.Key TakeawaysJoin the Customer Experts team for Salt Mobile, a leading Swiss telecom brand known for innovation and customer focus.Represent Salt by providing support on mobile, internet, and fiber issues to Swiss customers.Fluency in German and good English skills are required, along with strong communication abilities.Enjoy a complete relocation package to Greece, including covered flight costs and accommodation support.Receive competitive salary, bonuses, training, and opportunities for career growth in a modern, diverse work environment.