German-speaking Customer Service | 3000€ welcome bonus

Job description:

Description

Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for German speaking Back Office Gaming Support Specialists to join their team in Sofia, Bulgaria!About the companyOur client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.What will you do?Assist our players with any issues they might experience or reportFocus on the player and provide the ultimate player experienceListen to the voice of the players and communicate it further to the appropriate teamsWork with our team to improve our processes

Requirements

Candidate profileFluency in German and a good command of EnglishGaming experience - you have played games and you can relate to a player’s concept, community, and mindsetPlayer empathy and understanding a player’s perspective when tackling their issuesUnderstanding of Player SupportDesire to help the players as best as possible and to contribute to the team’s success

Offer

Employer offersRelocation assistance24/7 Flexible working hoursFully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonuses