German Speaking Customer Service Advisor – Athens, Greece

Job description:

Description

German Speaking Customer Service Advisor Athens, GreeceGross monthly salary: €1,300 - €950 base salary  + €350 German language allowanceAthens, Greece (Office-Based)Employment TypeFull-Time | Permanent ContractOverviewWe are currently recruiting German Speaking Customer Service Advisors to join an international team based in Athens, Greece. This is an excellent opportunity for candidates looking to relocate and build an international career in customer support within a dynamic and multicultural environment.ResponsibilitiesProvide excellent customer support to German-speaking customersHandle outbound phone communication and email correspondenceResolve customer queries efficiently and professionallyMaintain high levels of customer satisfaction and service qualityMeet individual and team performance targets and KPIsAccurately document customer interactions within internal systemsRequirementsFluent German language skills (C1 level minimum)Good English communication skills (B2 level minimum)Strong written and verbal communication abilitiesCustomer service experience is advantageous but not essentialGood problem-solving and interpersonal skillsAbility to work in a fast-paced environmentEU passport or valid documentation for relocation and employmentWorking HoursMonday to SaturdayOperating hours: 10:00 – 19:00 (Athens time)Salary & BenefitsGross monthly salary: €1,300€950 base salary€350 German language allowancePerformance bonus:Up to 10% monthly bonus based on performance and KPIsEligible after the first 3 months (paid from the 4th month onward)Private medical insurance€5 daily meal allowance via Up Hellas CardPermanent unlimited contractRelocation PackageSuccessful candidates relocating to Greece will receive:Flight ticket to AthensAirport taxi transferAccommodation in Airbnb for 4 weeksAssistance with issuing hiring and relocation documentsRelocation support is available even without AFM and AMKA, provided candidates have:A valid passportBirth certificate

Requirements

Requirements Fluent German language skills (C1 level minimum) Good English communication skills (B2 level minimum) Strong written and verbal communication abilities Customer service experience is advantageous but not essential Good problem-solving and interpersonal skills Ability to work in a fast-paced environment EU passport or valid documentation for relocation and employment

Offer

Gross monthly salary: €1,300 - €950 base salary + €350 German language allowance + relocation assistance