German-speaking Customer Service Agent in Greece

Job description:

Description

Start your next adventure in Greece as a German-speaking Customer Service Agent. Join an international team supporting customers of a leading insurance company via phone and email, while enjoying a competitive salary, performance bonus, relocation support, and the opportunity to build your career in Athens.Support customers in German through inbound and outbound communication by phone and email.Assist with customer requests, updates, documentation, and general account-related tasks.Handle insurance-related administrative processes with accuracy and attention to detail.Maintain correct data entry and complete case documentation.Follow internal procedures, quality standards, and data protection guidelines.Escalate complex cases when needed and contribute to a smooth customer experience.Help deliver a professional, efficient, and high-quality support service. 

Requirements

You have excellent written and spoken German skills.You are a strong communicator with an empathetic and customer-oriented mindset.You are solution-driven and able to handle different types of customer situations with professionalism.You pay close attention to detail, especially when managing customer data and documentation.You are comfortable using different tools and systems at the same time.You have good computer skills and feel confident in a fast-paced working environment.You have a high school diploma or equivalent.

Offer

1,450€ gross monthly salary.Up to 10% productivity bonus based on performance.Relocation package for candidates moving to Greece.Work-from-home option available depending on the project setup.Full training provided.Rotational schedule within operating hours, including weekends.Opportunity to live and work in Greece, in the Athens area.