Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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German-speaking customer service for BOSE (m/f)

Portugal » Lisbon

Job description:

Description


<p>Are problem-solving and empathy among your strengths? Have you ever thought about a career abroad? <br />Support BOSE in our Lisbon office. </p>

<p>Better sound is just the beginning. We are passionate technicians, developers, researchers, retailers, marketing experts... and dreamers. Together, we work to impress our customers with products and experiences that are simply unique.<br />Bose – Better Sound through Research.</p>

<p>• Inbound customer service for Bose customers;<br />• Advice on payment methods in the Bose Online Shop;<br />• Assistance with shipping, delivery, returns and replacements;<br />• Assistance with product registration queries;<br />• Receiving complaints;<br />• Customer data management and processing of any other customer concerns<br /> </p>

Requirements


<p>• Excellent level of written and spoken German;<br />• Good level of English;<br />• Excellent communication skills, team spirit and empathy;<br />• Experience in customer service (preferred);<br />• EU citizenship or work permit for Portugal<br /> </p>



Offer


<p>• Start of a career abroad;<br />• Cooperation with a industry leader;<br />• Intensive training and familiarisation phase;<br />• A wide range of opportunities to grow and evolve within our company;<br />• Private health insurance;<br />• Accommodation in a Teleperformance apartment;<br />• Refund of flight expenses;<br />• Annual flight to home country;<br />• Free Portuguese language courses, water sports, soft trekking and much more<br /> </p>

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