German-speaking Customer Support Agent to Riga, Latvia

Job description:

Description

Join Our Client's Team in Riga as a Customer Support Agent for an exciting banking project - no experience needed and relocation included!Send your application to: annika.wagner @ worldwiders.comAre you fluent in German and English, love solving problems, and enjoy helping people? This is your chance to join our client’s brand-new office in Riga and support a well-known Swedish fintech company on an exciting new project.About the CompanyOur client is a global tech company that delivers smart, people-focused solutions. With over 90,000 professionals across 90 countries, they support 988 clients worldwide - including Fortune 500 companies. They’ve been recognized as one of India’s best companies to work for and continue to grow with innovation, design, and great teamwork.Your ResponsibilitiesAssist customers by phone, email, or chatResolve cases within deadlines and meet performance goalsEscalate urgent cases to your lead when neededWork both independently and in a teamTake part in training and contribute to team improvementsWhat We're Looking ForB2+ German level and solid English (B1+ minimum)Friendly, positive, and motivated team playerClean background check and minimum age of 18What’s OfferedCompetitive salary of 1700 Euro gross + performance bonus up to 300 Euro gross and a permanent contractRelocation support: paid flight ticket and 1 month of free accommodationPrivate health insurance (includes dental and family coverageBecome a Quality Analyst or a Trainer after around 6-10 monthsLife in RigaRiga is a beautiful, vibrant city full of history, culture, and charm. From its cozy old town to lively cafés and green spaces, it’s a great place to live and work. With affordable living and full relocation support, moving to Riga will be an exciting step forward in your career and lifestyle.