German-speaking Customer Support to iGaming client in Malta

Job description:

Description

We want you to excel in the following:Help German speaking customers via e-mail, chat and telephoneWork together with your team to reach the best customer satisfaction (including other KPI's)Translate promotional texts and/or customer surveys in your local languageManage customer accountsFollow company policies and practices regarding player safety, protection, and responsible gaming What´s in it for me?Not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. You´re good at:Communication written and verbal in both German and EnglishStrong Microsoft Office knowledgeBackground in customer service, this can be face to face, online or via phone callsMulti-tasking and time management Extra good! Previous iGaming experience Good to know!Start date: Every second week, training is providedSalary: The salary consists of a base salary and a bonus scheme.Work hours: As a customer service agent you work shiftsGenerous relocation package offered Benefits:27 Days HolidaysWellness Allowance - 600.00 payable after probationYoga & Sports ActivitiesFree Lunch Meals (Meat and Veggie options on site)Health Insurance & Company DoctorFree Fruit & Beverages and Company Discounts - 40% of rental agency feesGym discounts, restaurant discounts. Multilingual Jobs WorldwideWe are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.