German-speaking Support Specialist, remote in Greece

Job description:

Description

What will you do?Support German-speaking customers via phone and/or chatHandle customer support and technical support inquiries depending on team assignmentAssist with account management, billing questions, and service-related issuesProvide basic technical troubleshooting for applications, software functionality, and connectivityGuide users through websites and applications and explain available featuresDeliver accurate, real-time solutions while ensuring high customer satisfactionCommunicate clearly, professionally, and empathetically with customers


Requirements

Candidate profileFluent in German and English, both written and spokenPrevious experience in customer support, technical support, or service-related roles is an advantageStrong communication skills and a customer-oriented mindsetMotivated, reliable, and eager to learnWilling to relocate to Greece and adapt to a new cultureComfortable working in a fast-paced, international environment


Offer

Employer offersInternational and modern work environmentPaid training in customer support and technical supportCareer development opportunities (e.g. trainer, quality analyst, or team leader)Extra compensation for overtime, night shifts, and SundaysPerformance-based bonusesGenerous relocation package and employee discountsPrivate medical insurance and on-site facilitiesFree Greek language courses and ongoing relocation support