German speaking Video Gaming Support Agent

Job description:

Description

Location: Larnaca, CyprusRole: German speaking Video Gaming Support AgentSalary: basic 1300 euro net p/m plus 250 euro p/m potential performance bonus p/m - you do not pay income tax but you will pay 10% on social services (which includes healthcare (therefore net monthly salary around 1170 euro p/m). Basic gross salary increases to 1350 euro gross p/m after 6 months in service.Working hrs: Full-time between Monday -Friday 11:00 – 20:00Relocation: when relocating from outside of Cyprus, there will be a relocation package offered which includes: Company apartment for 1st month, flight tickets reimbursed up to €250 (after 2-3 weeks approx), or instead of the above paid €700 (to be discussed with company) paid at end of first month worked The CompanyOur client is a global outsourcing partner - they currently have 70 offices in over 23 countries. For their multilingual hub in the beautiful port city on the south coast of Cyprus in Larnaca, they are looking to recruit German speaking support agents to join their video gaming project. The RoleAs a German speaking Video Gaming Support Agent you will be working just a short stroll from the beach! You will be the first point of contact via email, chat or phone for players in regards to queries in relation to their console, network or account. Listening to your customers needs, taking ownership of their issues and first time resolution is important in this role.

Requirements

Fluent German and EnglishPrevious Customer service experience desiredExcellent communication skillsAbility to multi-task

Offer

Salary and benefitsCompetitive monthly net salary package of 1170 euro p/m plus performance related bonuses. Fully paid training is provided. Other benefits include special discounts and offers in selected local restaurants, cafés, gyms and much more. Working in an international environment where regular team events and activities are provided. Free Greek and English lessons offered. A relocation package is offered for those relocating from outside Cyprus which includes:Company apartment for 1st month, flight tickets reimbursed up to €250 (after 2-3 weeks approx), or instead of the above paid €700 (to be discussed with company) paid at end of first month worked About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.