German Support Agent in Riga + Relocation Help

Job description:

Description

Your Role: Support customers via phone, email, and chat — resolving issues quickly and efficiently Escalate urgent matters promptly Work independently and collaborate with your team Communicate clearly with clients and colleagues Deliver top-notch customer satisfaction and meet quality targets Handle inquiries in line with our speed, resolution, and efficiency goals Take part in training and contribute to continuous improvement

Requirements

Minimum c1 level in German and good English skills (B2). Previous experience in an outsourced customer service environment is of advantage.

Offer

Great Relocation Package: Paid flight to Riga + 4 weeks in a free studio. Great internal development opportunities. Premium Medical Insurance: Enjoy comprehensive coverage for you and your family (spouse and dependents) including routine health checks, dental, vision, prescription drugs, mental health support and much more.