German Technical Support for Cloud Solutions

Job description:

Description

Do you have excellent communication skills in German? Are you into technology? This is definitely for you! As a member of our German Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world. Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions. TP in Greece connects customers with the world’s top brands for more than 40 years. We proudly represent the leading global businesses. A new career journey in an awarded working environment begins at the click of the “Apply for this job” button. Just push it! What you will be doing: Provide 24/7 help-desk support via phone and email Follow company and client procedures and guidelines Be positive and proactive and have a desire for applying continuous improvement processes Exchange ideas and solutions with your colleagues!

Requirements

Job Requirements: Excellent writing & verbal communication skills in German Good technical troubleshooting & problem-solving skills Technical background & familiarity with technology trends Experience in customer service will be appreciated Positive attitude & team spirit

Offer

What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)) Competitive monthly salary + 2 extra salaries per year Referral Program: Bring your friends and receive great bonuses! Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas Work for a Great Place to Work-Certified Company that fosters diversity Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.