• Sector: Customer Service
  • Contract: Full time


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Hebrew speaking Customer Support to Berlin

Germany » Berlin

Job description:


The Role

You will support small, medium businesses with improved advertisement to ensure a win-win situation for your clients and their customers, for the largest social media platform in the world.


The Responsibilities

  • Act as single point of contact for advertisers and agencies (SMB) for different types of inquiries in Hebrew
  • Put together solutions to support and expand your customers self-serve advertising customer base
  • Manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
  • Demonstrate the value of advertising solutions and provide post-sales support for all self-service products 





The Ideal Profile

  • Working Experience in Digital Marketing nice to have
  • Fluent Hebrew, intermediate English
  • Professional customer service skills
  • Familiarity with online advertising products/vendors
  • Online Advertising Experience is a big plus
  • You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)



The Offer

  • Option to work from home anywhere in Germany for first six months of employment (dependant on Covid)
  • Relocation Package
  • 2500€ monthly salary (including language differential for Hebrew) plus up to 200€ performance bonus each second and third month per quarter
  • 40 € voucher card for redeeming at different providers - for 100% presence
  • Full-time job with shift schedules Monday-Sunday 8 am-10 pm
  • Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
  • A works council caring for you
  • Regular team and site events
  • The diversity and security of a global world leader



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