Hungarian and German Speaking B2B Customer Support expert

Job description:

Description

Are you fluent in Hungarian (native) and German (C1+) and looking for a long-term opportunity in an international company where customer service goes far beyond answering calls?Our client is a well-established global industrial company with decades of experience and a strong international presence. They are looking for a Customer Service Specialist to join their collaborative team in Sant Cugat del Vallès (Barcelona).This is a stable, long-term position where you'll work closely with Sales, Engineering, and other international departments, becoming a key contact for B2B customers across the Hungarian and German markets. If you're looking for a role where you can build lasting customer relationships, develop your expertise, and grow within an international organization, this could be the perfect next step for you.Your responsibilities:Manage and support a portfolio of B2B customers, ensuring an outstanding customer experienceProcess quotations, orders, and customer requests from start to finishCoordinate closely with Sales, Engineering, and Field Service teams to provide tailored customer solutionsHandle customer inquiries and resolve issues in a professional and solution-oriented mannerManage complaints and maintain accurate documentation through CRM and SAP systemsFollow up on quotations and open orders to ensure smooth communication and customer satisfactionSupport commercial campaigns and sales initiativesBuild and maintain long-term relationships with business customers while delivering high-quality serviceWhat we're looking for:Native-level Hungarian (mandatory)German C1 or higher (mandatory)Minimum 3 years of professional experience in Customer ServiceExperience in a B2B environment is highly valuedCompleted commercial or technical educationStrong communication, negotiation, and relationship-building skillsStructured, proactive, and solution-oriented working styleGood MS Office skillsExperience with SAP, CRM, PLM, or similar systemsAlready based in Spain (ideally Barcelona or the surrounding area) and able to work from the office in Sant Cugat under a hybrid modelWhat’s in it for you?€30,000–31,000 gross annual salaryHybrid working modelPrivate health insurance (ADESLAS)Lunch allowance (Cobee)Modern office in Sant Cugat del Vallès, just 25 minutes from Barcelona city center by trainComprehensive onboarding and continuous professional trainingA stable, long-term position within a globally established companyExcellent opportunities for professional development and internal career growthA collaborative international work environment where you'll work closely with Sales, Engineering, and Customer Success teamsAbout the Company:Our client is a globally recognized leader in the industrial manufacturing sector, supplying innovative solutions to customers across a wide range of industries. With decades of experience, a strong international presence, and a commitment to quality and innovation, the company has built a reputation as a trusted partner for businesses around the world.Joining this team means becoming part of an international organization that values collaboration, continuous learning, and long-term career development. Employees are empowered to take ownership of their work, contribute to meaningful projects, and grow within a supportive and people-focused environment.Interested?Apply now and take the next step in your career, we'd love to hear from you!Not the right fit for you? Feel free to share this opportunity with someone in your network who might be interested.