Hungarian-Speaking Customer Care

Job description:

Description

Hungarian-Speaking Customer Care Thessaloniki, Greece• Salary: 1100€ monthly gross / 14 salaries• Employee benefit and payment cards: 85€ net.• Travel Allowance: 65€ gross.• Private health and life insurance provided.• Night shifts are paid 25% more, and Sundays and public holidays are paid 75% more40 hours/week, 24/7 rotating shifts.Relocation: Package provided (must arrive 10+ days before start if no AFM/AMKA)Perks & BenefitsLunch allowance: €85 net/monthTravel allowance: €65 gross/monthPrivate health & life insuranceBirthday leaveGym membership discountRelocation assistanceKey ResponsibilitiesDeliver excellent customer service across email, phone, and chatResearch and respond to inquiries accurately & on timeUse internal documentation to resolve issuesEscalate unresolved/priority casesDocument interactions per SOPsIdentify & communicate recurring issuesMeet quality, KPIs, and policy standardsCollaborate with teammates and other departmentsAttend training and comply with company policiesRequirementsTechnical SkillsFluent in Hungarian (written & spoken)High-level English (written & spoken)Proficient with Windows, MacOS, MS Office, Google WorkspaceSoft SkillsProblem-solving & critical thinkingExcellent communication (written & oral)Adaptable & flexibleEmpathetic & customer-focusedTeam-orientedOpen to feedback & eager to improvePersonality TraitsResilient, calm, and professional under pressureAdaptable to changing business needsTrustworthy & reliable with strong integrityResourceful with high attention to detailSkilled at multitasking

Offer

€1.1k per month