Hungarian-Speaking Service Operations Representative

Job description:

Description

Support customers, riders, and vendors by resolving issues quickly and effectivelyHandle inquiries with empathy and professionalism in Hungarian and EnglishTroubleshoot daily operational challenges and escalate complex cases when necessaryWork collaboratively to achieve service KPIs (accuracy, quality, speed)Maintain accurate documentation and follow standard processesContribute to a positive and fast‑moving team environment

Requirements

Fluent in Hungarian and English (spoken and written)1–3 years of experience in customer service, service operations, or a contact centerStrong communication skills and ability to stay calm under pressureProblem‑solving mindset with attention to detailFlexibility to work daytime, evenings, weekends, and holidaysFamiliarity with CRM, ticketing, or operational tools is a plus

Offer

Relocation support to Budapest including housing and settling‑in guidanceCompetitive salary package + Hungarian language premiumInternational, ambitious, and fun team environmentClear career growth opportunities in a rapidly expanding tech company