Icelandic-speaking Technical Support Agent to Athens, Greece

Job description:

Description

Are you fluent in Icelandic and ready to start a new career in Athens? Then we have a sunny opportunity for you as a Customer or Technical Support Agent!The CompanyThe company is an outsourcing firm with a vast network of offices in 76 countries, serving 160 markets worldwide. They pride themselves on being one of the best in the world at what they do: Customer Care Services. They continuously invest in research and development to gain a deeper understanding of customers’ thoughts, behaviors, and needs.Job DescriptionAs a Customer or Technical Support Agent, your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to have a good command of English. Your responsibilities will include handling and responding to end-users’ requests through multiple contact channels (phone, email, chat). The role requires maintaining solid customer relationships by addressing their questions and concerns quickly and professionally, as well as performing data entry and using various software programs.

Requirements

Job RequirementsFluency in Icelandic and a good level of EnglishPoliteness, courtesy, and strong communication skillsTime management and multitasking abilitiesAbility to work in a teamFlexibility in working hours and availability for shift workBasic software skills

Offer

What’s OfferedRelocation package including: airfare, two weeks of free accommodation, agency support to help you find a new place to stay, and a taxi from the airportFree support from the Employee Relations department during the hiring process (including assistance with your Social Security number, health insurance [IKA], tax number, and bank account)Paid training to keep you up to date on products and proceduresAccess to an in-house doctor and medical insuranceExcellent career advancement opportunitiesInternational working environmentCompany-organized festivals, parties, excursions, and more throughout the yearEmployee discounts across AthensWhy Work in Greece?Greece is a beautiful Mediterranean country—one of the richest in history and culture. It is blessed with amazing weather and a relaxed lifestyle. The cost of living is affordable, and you’ll enjoy countless meals outdoors, making the most of your free time. Accommodation is also reasonably priced; you’ll be able to rent your own apartment in Athens. Companies are actively hiring and offering great conditions for those willing to relocate.Interested? Apply today!Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company specializing in connecting Nordic-speaking talent with exciting career opportunities across the globe. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates land their dream jobs.