IT Help Desk with Dutch in Brno (Hybrid)

Job description:

Description

Ready to work for a global leader in the next-generation digital services and consulting? We provide business consulting, technology, engineering, and outsourcing services for world-class brands across the globe.Our business solutions and services help to accelerate innovation, increase productivity, reduce costs, and optimize asset utilization. Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis. As an IT Support, you will:Be assigned to one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, and IT corporation, etc.Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, and networks of the employees of the client in one particular country;Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);Be a member of the international, dynamic, and innovative company environment.

Requirements

Speak and write fluent English (at least B2 level) and native DutchHandle phone calls, a necessity to reply to emails and give useful guidance to the clientPerceive multitasking and problem solving as a piece of cakeAre a daily user of Windows, Android or iOS, Microsoft Office, etcWant to be a team player rather than a lonely wolfCan be punctual and reliable

Offer

We provide career opportunities and stable employment in a multinational environment where you can get a chance to use various languages, be a part of prominent and world-famous brands, and acquire and upgrade IT skills working from the all-new office building in the center of Brno.Excellent Signing Bonus Performance Bonus SystemMeal AllowanceRelocation package: 2 weeks of free accommodation and support in looking for your new flatHybrid work modelFinancial appraisal for referring your friends and acquaintancesMultisport cardCafeteria - Benefit systemOrganized training sessions during the first weeks and further upskilling courses (online, with our experts)25 days of a paid leaveBrand new offices with a game room. a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city in the Czech RepublicExpat Assistance Services for new joinersTeambuilding activities