Information

  • Sector: Customer Service
  • Contract: Full time

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Italian Customer Service (Paris)

France » Paris

Job description:

Description

DKR are working with a great international Customer Support company operating throughout France. They believe in not only providing customer support, but building customer relationships and are looking for a friendly and positive Customer Service Agents to do just that! Interviews for this role will take place virtually via on-line tests and tele-conference calls in order to aid convenience to candidates.Communicating with customers via e-mail, phone and live chat in order to answer any questions or help with issues they might have.Being able to think creatively and quickly in order to solve problems that may ariseCoordinating activities between the dealership and customers.

Requirements

I need native level Italian and @ least B2 English.Background wise, I need someone computer literate, happy to support and help customers and work with business clients in your own language.You'll be able to multitask and solve problems on the go! Obviously if you have experience in a contact centre and/or automotive industry then you'll stand an extremely good chance of being successful! 

Offer

Base salary plus bonus(s) per month (language & performance based)36 hour week permanent contract (after 2 months probation)Healthcare 25 days a year paid holidays + 7 extra paid holidays.The operation is open from Monday to Saturday, opening hours are: Monday to Friday 8Am to 8PM and 1 Saturday/month from 8Am to 2PM. After you do have a rotation in the team, and you receive your plannings 2/3 weeks in advance.Start date 6th June 2022

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