Italian Player Support Specialist for Supercell Game Account

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.TELUS International Bulgaria is looking for passionate player support specialists for Supercell Account.Join our growing TELUS team supporting Clash of Clans, Clash Royale, Brawl Stars, Hay Day & Boom Beach - get the job you will enjoy!A typical day:Be every player’s trusty advisorRespond to gamers' queries and email and chatIdentify and assess customers’ needs to achieve satisfactionSounds good, right?

Requirements

If you have:Fluency in Italian and a good command of EnglishGaming experience - you have played games and you can relate to a player’s concept, community, and mindsetPlayer empathy and understanding a player’s perspective when tackling their issuesUnderstanding of Player SupportDesire to help the players as best as possible and to contribute to the team’s success

Offer

We Offer:Relocation assistanceFully paid training sessions Stable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesWe care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!Does it sound like the perfect job for you? APPLY NOW!About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.