Italian-Speaking Customer Support in Greece

Job description:

Description

Would you like to build an international career while enjoying life, working remotely or on-site in the Mediterranean? Our client is looking for motivated Italians on several work-from-home  or on-site projects to join their growing support teams in Greece. In this role, you will support users of a well-known international service in either a customer support or technical support function. You will receive full training and a generous relocation package to kickstart your new adventure abroad.Disclaimer: This role can solely be performed within Greece. Relocation support is facilitated by our client, and we are happy to tell you more about it personally! About the companyOur client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment. What will you do?Support Italian-speaking customers via phone and/or chatHandle customer support and technical support inquiries depending on team assignmentAssist with account management, billing questions, and service-related issuesProvide basic technical troubleshooting for applications, software functionality, and connectivityGuide users through websites and applications and explain available featuresDeliver accurate, real-time solutions while ensuring high customer satisfactionCommunicate clearly, professionally, and empathetically with customers
Candidate profileFluent in Italian and English, both written and spokenPrevious experience in customer support, technical support, or service-related roles is an advantageStrong communication skills and a customer-oriented mindsetMotivated, reliable, and eager to learnWilling to relocate to Greece and adapt to a new cultureComfortable working in a fast-paced, international environment
Employer offersInternational and modern work environmentPaid training in customer support and technical supportCareer development opportunities (e.g. trainer, quality analyst, or team leader)Extra compensation for overtime, night shifts, and SundaysPerformance-based bonusesGenerous relocation package and employee discountsPrivate medical insurance and on-site facilitiesFree Greek language courses and ongoing relocation support
About GreeceGreece offers a unique blend of history and modern Mediterranean living. With a sunny climate, great hospitality, rich traditions, diverse landscapes, and close ties to the sea, the country is ideal for anyone seeking a relaxed lifestyle while living or working abroad.Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.

Requirements

EU passport, valid for at least 6 monthsEnglish Fluent, Required language C1Tax number from current country of residence

Offer

Relocation packageHelp to find long term accommodation14 salaries per yearFully paid trainingPrivate health and dental care benefitsOngoing support throughout the entire process