Italian-speaking Technical/Customer Service Agent to Greece

Job description:

Description

Do you speak Italian and want to gain international experience within customer service and/or the IT industry? Then we have a golden opportunity for you! About the companyOur client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. Their continuously growing international family consists of 6,300 dedicated employees who provide top-quality first-line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece. Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in miniature. Join our partner now as a Italian-speaking advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work! Interested? Apply today! Multilingual Jobs Worldwide  Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs. 

Requirements

You will be asked to:Interact effectively with existing customers via Calls, Emails or Chat in both Italian and English.Handle customers’ complaints and issues with patience and empathy.Be able to solve efficiently all the technical issues.Record details of customer contacts and actions taken.

Offer

Benefits:Competitive monthly salary as well as a monthly performance bonusWork remote from anywhere in Greece!Excellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other thingsExtra payment for Night shifts, Overtime, Greek Holidays & SundaysOngoing paid training using the latest technologiesBoth private and public health insurance coverageIn house doctorOn site canteenCasual dress codeEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFun team activities inside and outside the companyLots of benefits and discounts for all their employees