Italian Technical Support - Work remotely from Greece

Job description:

Description

About the CompanyJoin a globally renowned technology company, offering premium devices and services to millions of users worldwide.You'll be part of a multicultural team, supporting users of innovative devices and digital ecosystems.The company values growth and offers clear paths for career advancement within the support and tech ecosystem.Your ResponsibilitiesHelp Italian-speaking users resolve technical issues via phoneSupport in topics like battery performance, account recovery, device updates, and data migrationProvide guidance for app, network, and audio-related queriesEnsure customer satisfaction by delivering clear and friendly supportFollow internal training and continuously upgrade your product knowledge

Requirements

 Your ProfileNative-level Italian speaker and fluent in English (C1)Advanced technical know-how and confident using MacOS or iOS environmentsFast typing skills (≥ 20 wpm) with strong accuracyPrevious experience in customer or tech support is a big plusAble to relocate to Greece and open to working on rotating shifts including weekends

Offer

Monthly gross salary: 1.045,72€Performance bonus: up to 300€ monthlyRelocation package providedSupport with accommodation arrangements3 weeks of paid training + 2 weeks of nesting✈️ Work from home in Greece (remote work)Real chances to grow internally (T2 roles, senior positions, etc.)Rotating shifts between 09:00 and 21:00, Monday to Sunday