Junior Customer Success Agent with Dutch

Job description:

Description

PERFORMANCE BONUS | SALES BONUS | HEALTH INSURANCE |REMOTE OPTION AFTER 6 MONTHSWhy consider this role?Performance bonus based on performance and attendanceAdditional sales bonus linked to your sales resultsHealth insuranceMeal allowanceEmployee transportation in selected areas and shiftsLearning platform for your professional developmentRemote work opportunity based on performance after the first 6 monthsMileage reimbursement of up to €300 after 6 months of continuous serviceYour missionJoin a customer-focused team where you'll combine support, problem-solving and sales. You'll help customers find the right solutions while creating a smooth and positive experience.What you'll doHandle customer inquiries via voice and emailProvide technical troubleshooting and clear solutionsIdentify customer needs and recommend relevant products and servicesSupport sales opportunities while keeping customer satisfaction at the centerMaintain accurate documentation and follow established proceduresWhat you bringFluent DutchEnglish is preferred, but not requiredStrong communication and customer-oriented mindsetGood problem-solving skills and attention to detailMotivation to learn and develop your customer and sales skillsYour scheduleMonday–Friday: 09:00–22:00 | Saturday: 09:00–19:00You’ll work 8-hour shifts according to schedule.Training: 4 weeks, Monday–Friday, 08:00–17:00The first 6 months are on-site, with the possibility to move to a remote setup based on performance.A good move for you if…You’re looking for a junior opportunity where you can build experience in customer success, develop your sales skills and grow within an international environment.Let's talkSend us your CV in English and include reference number GS_.Astrea Recruitment | 19 years of recruitment expertise | License No. 1809