Junior Gaming Account Support Specialist with Danish

Job description:

Description

LANGUAGE BONUS | UNCAPPED PERFORMANCE BONUS | PAID TRAINING | RELOCATION SUPPORTWhy consider this role?Get rewarded for your skills with a language bonus and uncapped performance-based earnings.Start strong with fully paid training from day one.Grow your income with the opportunity for a salary increase after your first six months.Make your move easier with relocation assistance.Enjoy a stable schedule with a full-time, Monday–Friday position.Your missionLove gaming and enjoy helping people solve problems? Join a customer experience team supporting gamers and help turn account issues, payment questions, and technical challenges into smooth gaming experiences.What you’ll doSupport gamers via phone, email, and chat.Assist with account access, billing, payments, and other account-related questions.Troubleshoot console, network, and platform issues.Keep customers informed and provide clear, effective solutions.Escalate complex cases to the appropriate teams when needed.What you bringFluency in Danish and very good English skills.Strong communication skills and a customer-focused attitude.Good problem-solving abilities and attention to detail.An interest in gaming, digital platforms, and technology.Confidence handling customer queries and learning new tools.Your scheduleMonday–Friday | 11:00–19:30Full-time employment | 40 hours per weekA good move for you if…You enjoy gaming, technology, and connecting with people. Bring your language skills and curiosity to a role where you can develop your customer support expertise while helping gamers get back to what they love.Let’s talkSend us your CV in English and include reference number JK_.All applications will be treated with strict confidentiality.Astrea Recruitment | 19 years of recruitment expertise | License No. 1809