Junior Sales Representative with Italian

Job description:

Description

The Junior Sales Associate will work with and in support of the Sales Team providing high quality general sales administration duties. This is an entry-level role providing an opportunity for a recent graduate or undergraduate to gain excellent experience in a fast-paced brokerage environment, which for an excellent candidate, could lead to a future career with the Company.Primary responsibilities (not limited to)Assisting in Sales department(s) with general sales administration dutiesPresenting our trading platform and introducing leads into the world of online trading of Forex and CFD’sTranslation of written materials, including those related to topics in the financial sector such as marketing, sales, business operations, finance, law, etcProvide our clients with best-in-class service on phone, chats and emailIntelligently articulate financial and market-related conceptsGo beyond customer service i.e. skillfully probe for, listen and understand clients’ needs to provide resources and solutions to improve their trading experience and resultsConsistently take initiative to learn about the markets, FX industry and new FXCM platforms and products such as the FXCM Trading Station, Meta Trader 4 or the latest iPhone, iPad releaseBe a team player and proactively collaborate with the Financial Services Team to manage time, resources, volume and client feedbackConsistently achieve specific deposit, retention and customer satisfaction benchmarksAct upon constructive criticism to improve on-desk client conversations and to build on personal and department-wide performance figuresHours: 40 hours/week - Monday to Friday, 9am-6pm 

Requirements

Essential:A recent Bachelor’s degree or be an undergraduateStrong writing skills and can speak fluently, persuasively and clearly in EnglishStrong writing skills and can speak fluently, persuasively and clearly in Italian; other European languages would be an additional advantageA high level of computer literacy i.e. Microsoft Word, Excel, PowerPoint, Databases/CRM’sStrong written and verbal communication skillsAn excellent attention to detailThe ability to think quickly and problem-solve in real-timeA personable, customer-focused mannerDesirable:Basic technical knowledge and experience in financial marketsSome previous work experience

Offer

Additional Health InsuranceMultisport on preferential priceHome office possibilityFood vouchersIn-House TrainingEmployee DiscountsGames roomSports activities on site in the officeQuarterly bonusesCompetitive remuneration