Kundrådgivare med Swedish (flytt till Polen)

Job description:

Description

Provide assistance via phone, email or chat, Engaging with customers or clients to understand their issues and needs effectively, Handle and process customer complaints with empathy and professionalism, Serve B2B and B2C clients on inbound calls as first- and second-line support.

Requirements

Service-oriented thinking with focus on customer experience, Fluency in Swedish (C1 level), and English written and verbal (B2), Administrative and technical knowledge, Outstanding communication skills and good listener.

Offer

Salary: 10.000 PLN gross monthly, Private medical healthcare, Live Insurance, Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge, Embrace an international and diverse work environment that broadens your horizons, Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential, Team-building events to foster a collaborative work environment.