Medical Assistance Advisor with French (Hybrid)

Job description:

Description

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian andinternational companies. We believe in helping people grow into their best selves, and ourever-growing network of happy candidates and clients is what drives us forward. Let’s shapethe future together!For one of our clients - a leader in reshaping businesses with Strategy, Consulting, and state-of-the-art Technology, powered by the world’s largest network of tech centers, we are lookingfor – Medical Assistance Advisor with French and English (Hybrid).Responsibilities:Serve as the first contact for travelers in medical emergencies;Provide empathetic and clear assistance based on each case;Coordinate with doctors, airlines, and service partners;Monitor cases and handle sensitive data responsibly;Approve costs in line with insurance policy terms;Support teamwork and maintain high service standards.

Requirements

Qualifications:Fluent in French and very good English skills;Аvailability to work on shifts - 2x2 (09:00h. - 21:00h.);Strong communicator with a calm, friendly approach;Good at organizing, prioritizing, and multitasking;Proactive, with solid problem-solving skills;Customer service experience is required;  MS Office skills are a must

Offer

Our client offers:25 days of annual vacation and opportunities for career growth;Hybrid work environment with flexibility;Flexible benefits program and options to purchase company shares;Comprehensive health and dental insurance, along with life insurance;Food vouchers and Multisport cards for employees;Employee Assistance Program and bonuses for special occasions;Free language courses to support personal and professional development.If you feel excited and confident that you’re the perfect fit, we encourage you to take the nextstep. Kindly share your detailed resume in English when you get a chance. (and don’t forgetto include the reference number SM_).Rest assured that we will reach out promptly to the candidates whose profiles closely matchour requirements. Your privacy is of utmost importance to us, and all your information issafeguarded in compliance with the regulations of the Commission for the Protection ofPersonal Data (Astrea Recruitment, reg. No 1809).