Medical Equipment Service Specialist with Polish -Remote BUL

Job description:

Description

FULLY REMOTE | MONDAY–FRIDAY | PRIVATE HEALTH INSURANCE | FOOD VOUCHERSWhy consider this role?Work from anywhere with the convenience of a fully remote position.Enjoy your weekends with a Monday–Friday schedule.Take care of your health with comprehensive private medical insurance.Stay active with a company-sponsored gym membership.Save on everyday expenses with monthly food vouchers.Join a supportive team that values your well-being and professional contribution.Your missionAre you a great communicator with an interest in technology and helping people? Join an international customer experience company and support Polish-speaking customers with medical devices, combining problem-solving with meaningful customer care.What you’ll doHandle incoming customer calls and emails about medical equipment and related services.Guide users through technical issues and troubleshooting steps.Resolve inquiries efficiently and forward more complex cases to the relevant teams.Document customer interactions accurately in internal systems.Collaborate with colleagues to ensure smooth and timely solutions.What you bringFluent Polish and very good English skills.Strong communication skills and a practical, solution-focused mindset.Confidence in handling technical questions and explaining information clearly.Previous customer support or call center experience is an advantage.Familiarity with medical devices, support platforms, or MS Office is a plus.Your scheduleMonday–Friday.Fully remote work model.A good move for you if…You enjoy helping people, solving problems, and learning about technology. Bring your communication skills to a role where reliable support makes a difference in customers’ everyday lives.Let’s talkSend us your CV in English and include reference number GS_.All applications will be treated with strict confidentiality.Astrea Recruitment | 19 years of recruitment expertise | License No. 1809