• Sector: Customer Service
  • Contract: Full time


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Norwegian Reservation Agents

Spain » Barcelona

Job description:


<p><strong>Avis Budget Group Contact Centre</strong> wants to make a difference and that’s why is looking for a motivated <strong>Norwegian Reservation Agent</strong> to join our Reservations team. If you are passionate about sales, customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.</p>

<p>To be successful in this demanding role, your proven track record will enable you to deliver against the following key performance areas:</p>

<ul><li>Sales: Increasing and maximizing business opportunities and identifying and clarifying customer needs in order to recommend the service or product for every situation.</li><li>Service: Using knowledge acquired (skills and attitudes) to ensure customer satisfaction and attending kindly customer in any situation and answering their requests.</li></ul>


<ul><li>Norwegian mother tongue</li><li>English fluent</li><li>Previous experience in customer service/sales valuable</li></ul>


<ul><li>A permanent contract</li><li>20690 euros gross per year plus monthly bonus scheme</li><li>Salary increase and ticket restaurant after one year in the company because we want to reward your seniority</li><li>Wellness and fun activities (fresh fruit, physiotherapist, game and sports area and much more)</li><li>Colectivos Vip discounts</li><li>Discounts in car rentals</li><li>Excellent multicultural environment and location in Barcelona World Trade Center</li><li>Global mobility opportunities</li><li>Excellent initial online and ongoing training and mentoring (paid from the very first day)</li></ul>

<p>This role offers a career-defining opportunity to join a successful and fast growing EMEA business and help to shape and build a function that delivers tangible business improvement across a complex European organisation.</p>

<p>If you want to GO somewhere in your career, Avis Budget Group is the place to be, apply now!</p>

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