Norwegian Service Operations Representative to Budapest

Job description:

Description

Do you want to join one of Europe’s fastest-growing tech companies and deliver amazing service experiences? Our client is looking for Norwegian-speakers ready to relocate to Budapest and be part of a fast-paced, supportive team!Join the Service Operations team as a Norwegian-speaking Representative, supporting customers, riders, and partners while building your career in a dynamic, international environment. A relocation package including housing and settling-in guidance is provided to help you get started smoothly.About the companyOur client is a global leader in the online food delivery industry, revolutionizing how people access meals and essentials. Operating in over 40 countries, they bring together cutting-edge technology, logistics expertise, and a passion for customer satisfaction to deliver outstanding service every day.What will you do?Support customers, riders, and vendors by resolving issues quickly and effectivelyHandle inquiries with empathy and professionalism in Norwegian and EnglishTroubleshoot daily operational challenges and escalate complex cases when necessaryWork collaboratively to achieve service KPIs (accuracy, quality, speed)Maintain accurate documentation and follow standard processesContribute to a positive and fast-moving team environment

Requirements

Fluent in Norwegian and English (spoken and written)1–3 years of experience in customer service, service operations, or a contact centerStrong communication skills and the ability to stay calm under pressureProblem-solving mindset with attention to detailFlexibility to work daytime, evenings, weekends, and holidaysFamiliarity with CRM, ticketing, or operational tools is a plus

Offer

Relocation support to Budapest (housing & settling-in guidance)Competitive salary package + Norwegian language premiumInternational, ambitious, and fun team environmentClear career growth opportunities in a rapidly expanding tech company