Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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Norwegian speaker Customer Service Advisor (m/f)

Portugal » Lisbon

Job description:

Description

If you are a communicative person who is looking for a new career path and also understands the importance of delivering the best customer service, you are the perfect match for this job opportunity! Teleperformance Portugal is looking for a Norwegian speaker Customer Service Advisor to join the team and work closely with a large, global operating company. You will be part of our multilingual team that provides assistance throughout the deliver process, giving the best advice and assisting all customer’s needs.  Join us!

 

In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery. Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the "COVID Clean" certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus. At Teleperformance Portugal, you will find what you are looking for: experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance. We remain committed to the necessary measures so that all TP employees are and feel safe at work!

Our Client

Our client is a large company with presence worldwide and one of the most recognized and admired brands in the world.

Responsibility

  • Assisting customer’s needs by ordering supplies and issuing messages;
  • Answer calls from customers relating to the company’s services;
  • Processing pick up orders;
  • Providing shipping information and quotations;
  • Tracking packages and requesting proof of delivery.

Requirements

  • Native level Norwegian speaker;
  • Fluent in English – minimum B1 is mandatory;
  • Great listening and communication skills;
  • Attention to detail;
  • Aptitude for problem-solving;
  • Dynamism and team spirit;
  • High School diploma or equivalent qualification (minimum requirement).

Offer

  • Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Facilities centrally located with an excellent public transportation offer and with canteen included;
  • Health Insurance since day one in the company;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sports activities and organized events.

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