Norwegian Speakers needed in Sofia, Bulgaria

Job description:

Description

Do you want to build an international career in Bulgaria? We are looking for motivated Norwegian-speaking professionals to join our client's growing teams in Customer Support, Technical Support, and Content Moderation in Sofia.As part of the team, you will provide professional customer support via phone, email, and chat, assisting customers with product-related questions, account inquiries, and technical issues. You will guide users through solutions, escalate more complex cases when necessary, and ensure every interaction is handled professionally while maintaining a high level of customer satisfaction.Depending on the project, you may also be responsible for reviewing and moderating online content to ensure it complies with company policies and community guidelines. This may involve handling sensitive content with professionalism, accuracy, and attention to detail while helping to maintain a safe online environment.Throughout your role, you will collaborate with international colleagues in a fast-paced environment, accurately document customer interactions, and follow internal processes and quality standards. Full training will be provided, giving you all the tools you need to succeed and develop your career with a global organization.

Requirements

Fluent in Norwegian and EnglishStrong communication and interpersonal skillsGood technical understanding and problem-solving abilitiesAbility to work independently and as part of a teamComfortable working in a multicultural environmentDetail-oriented with strong analytical skillsPrevious experience in customer support, technical support, or content moderation is an advantageAble to handle sensitive or repetitive content professionallyFlexible, adaptable, and motivated to relocate to BulgariaEU passport or valid work authorization for Bulgaria

Offer

Competitive salary and performance bonuses€1,500 gross relocation bonus21 days of company-provided accommodationSupport with finding long-term housingPaid training and continuous professional developmentCareer growth opportunitiesModern office in SofiaPrivate health insurance and additional benefitsSocial events and team-building activitiesFull-time employment contract