Norwegian Speaking Customer Service -

Job description:

Description

Norwegian-speaking Customer Service Agent in Lisbon - Accommodation providedWe are looking for a Norwegian-speaking Customer Service Agent to join our team in Lisbon. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our Danish-speaking customers via phone, email, and chat. You will help customers with a variety of issues, including order tracking, product questions, and technical support. You will also work closely with other members of the customer service team to ensure that our customers have a positive experience with this major mattress brand.Key Responsibilities:Respond to customer inquiries and resolve issues via phone, email, and chatProvide technical support for our products and servicesAssist with order tracking and product questionsCommunicate effectively with customers and team membersWork collaboratively with other departments to ensure customer satisfactionMaintain accurate records of customer interactionsRequirements:Fluent in Norwegian and English (both written and spoken)Excellent customer service and communication skillsAbility to multitask and prioritise tasks effectivelyStrong problem-solving skillsComfortable working in a fast-paced environmentPrevious experience in customer service is preferred, but not requiredBenefits:€1500 per month x14months€100 per month in a performance related bonusRelocation support to Lisbon including accommodation provided for €280 per monthFood card allowance of €7.23 per dayHealthcare provided Dynamic and multicultural work environment in a new office right by the seaIf you are interested in this position, please apply with your resume. We look forward to hearing from you!