Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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Norwegian speaking Customer Support Agent

Cyprus » Nicosia

Job description:

Description


<p>Norwegian Speaking Client Service Agent <br />Nicosia, Cyprus<br /><br />Our client, which is a modern online FX company, with offices in Malta, Nicosia and Marbella, is looking for a Client Service Agent to join the growing team. The Client Services Agent position is a wide ranging and varied role were the ability to communicate clearly and effectively with all areas of the business, its clients and suppliers is essential.<br /> <br />Responsibilities:</p>

<ul><li>Maintaining and developing the high standards of customer service. All aspects of the role will be customer related and to offer the best customer service in the industry.</li><li>Be focused on what will give the customer the best possible experience from the site and world class customer service in a competitive world.</li><li>To provide a high level of quality customer service via Swedish, Norwegian and English using emails, phone calls and live chats.</li><li>Interact with customers to provide the most relevant information in response to inquiries, concerns, and requests about our products and services.</li><li>To escalate and liaise with other departments for issues such as payment and security related issues.</li><li>To support other departments on an ad hoc basis with translation and localization duties for various marketing materials.</li></ul>

Requirements


<p>Requirements:</p>

<ul><li>Good level of English.</li><li>Native level in Norwegian.</li><li>Previous Customer Service experience.</li><li>Excellent communication skills.</li><li>Be able to deliver premium customer service while showing commitment and motivation to grow.</li></ul>



Offer


<p>What Is On Offer?</p>

<ul><li>Competitive salary package.</li><li>Positive working environment.</li><li>Opportunity for career progression.</li></ul>

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<p>To find out more about this great opportunity and many others, get in touch with the Betting Connections team by hitting apply. We have Customer Support roles for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.</p>

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<p>We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.</p>