Norwegian-speaking Customer Support in Warsaw, Poland

Job description:

Description

Do you want to work in the travel industry and support one of the most renowned airline companies in Europe? Our client is looking for Norwegian-speaking Customer Advisors to join their team in Warsaw! Join the customer service team of a major airline and assist passengers with bookings, flight changes, terminal information, and more. This position is on-site in Warsaw and includes a relocation package covering your flight and one week of shared accommodation. About the companyThe company is a global provider of business services, working with world-leading brands across more than 40 countries. The company delivers next-generation customer experience and business solutions to support clients in adapting to fast-changing environments. Known for its multicultural workforce and inclusive work environment, the company supports career growth and development with comprehensive training and global opportunities. What will you do?Assist customers with booking issues and inquiriesSupport customers in rescheduling flightsProvide accurate information regarding flight schedules, terminals, and proceduresDeliver a high-quality customer experience in line with company standardsEnsure timely and effective resolution of customer queriesCommunicate clearly and professionally in Norwegian

Requirements

Fluent in Norwegian and proficient in EnglishPrevious experience in customer service is preferredExcellent communication and problem-solving skillsAbility to work on-site in WarsawComfortable using computers and navigating digital toolsPositive attitude and a team-oriented mindset

Offer

International work environment with multicultural teamsFull training provided before starting the roleOpportunities for growth and internal promotionModern office setting located in central WarsawSupportive and inclusive company culture