Norwegian speaking Gaming Support Agent

Job description:

Description

Location: Larnaca, CyprusRole: Norwegian speaking Gaming Support AdvisorSalary: basic 1350 euro gross p/m plus uncapped bonus based on KPI (average €250-300/month)Working hrs: Full-time between Monday-Friday 9:00-19:30Relocation package: when relocating from outside of Cyprus, there will be a relocation package offered - you can choose between two options:Option 1: Book your own flight and arrange your own accommodation – receive €1500 from the companyOption 2: Book your own flight (up to €300 refund for the flight cost) and stay in company accommodations for up to two months. First month “for free”, the second month for a cost of €100.Besides this there is relocation assistance with all administration and assist with finding long-term accommodation.The RoleAs a Norwegian speaking Gaming Support Advisor you will be working just a short stroll from the beach! You will be the first point of contact via email, chat or phone for players in regards to queries in relation to their console, network or account. Listening to your customers needs, taking ownership of their issues and first time resolution is important in this role.

Requirements

Fluent Norwegian and EnglishPrevious Customer service experience desiredExcellent communication skillsAbility to multi-task

Offer

Salary and benefitsCompetitive monthly gross salary of 1350 EUR gross p/m plus performance related bonuses. Fully paid training is provided. Other benefits include special discounts and offers in selected local restaurants, cafés, gyms and much more. Working in an international environment where regular team events and activities are provided. Free Greek and English lessons offered. A relocation package is offered for those relocating from outside Cyprus which includes either Option 1: Book your own flight and arrange your own accommodation – receive €1500 from the company or Option 2: Book your own flight (up to €300 refund for the flight cost) and stay in company accommodations for up to two months. First month “for free”, the second month for a cost of €100. Besides this there is relocation assistance with all administration and assist with finding long-term accommodation.About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com