Norwegian-speaking Travel Consultant to Tallinn, Estonia

Job description:

Description

Are you passionate about customer service and travel? Our client is now hiring a dedicated and service-minded Travel Consultant to join their Nordic Market team!In this role, you will provide professional guidance and service to customers, identify sales opportunities, and help create exceptional travel experiences for our clients' valued guests. Join a globally recognized travel brand and be part of a supportive, dynamic work environment.About the companyOur client is a Norwegian travel company headquartered in Tromsø. The company operates coastal cruises along the Norwegian coast and has additional operations in Antarctica and Svalbard. As one of Norway’s most iconic brands, they are a popular attraction for both Norwegian and international travelers.What will you do?Provide consultative sales and service through all communication channelsIdentify customer needs and respond professionally and promptlyMaximize conversion opportunities through inbound and outbound contactEnter and update customer information according to proceduresFollow up on customer interactions and escalate issues when neededHandle and resolve customer complaints to ensure satisfactionBe available for emergency support and training when requiredWork in shifts Monday–Friday (09:00–19:00) and occasional Saturdays (09:00–15:00)

Requirements

Candidate profileSecondary education completedPrevious experience in customer service or the travel industryExperience in phone-based inbound and outbound salesFamiliar with Microsoft OfficeNative-level fluency in a Nordic language and strong English skills (written and verbal)Embody our clients' core values and proactive sales cultureStrong communication and objection-handling skillsAbility to multitask and thrive in a fast-paced environmentDetail-oriented, self-motivated, and well-organized

Offer

Employer offersAn exciting and challenging position in a global companyOpportunity to work with a knowledgeable and engaged teamPositive work environment with focus on well-being and developmentCompetitive salary and attractive benefitsNordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.