Player Support for Supercell Games Account with German

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.  TELUS International Bulgaria is looking for passionate player support specialists for Supercell Account.Join our growing TELUS team supporting Clash of Clans, Clash Royale, Brawl Stars, Hay Day & Boom Beach - get the job you will enjoy!A typical day:Be every player’s trusty advisorRespond to gamers' queries by email and chatIdentify and assess customers’ needs to achieve satisfactionSounds good, right?

Requirements

If you have:Fluency in German and a good command of EnglishGaming experience - you have played games and you can relate to a player’s concept, community, and mindsetPlayer empathy and understanding a player’s perspective when tackling their issues.Understanding of Player SupportDesire to help the players as best as possible and to contribute to the team’s success

Offer

We Offer:Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costsUp to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term homePlane Ticket from your location to SofiaTaxi transportation directly from the airport to your accommodationFully paid trainingStable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environmentSupport and learningEmployee referral bonusesWe care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects! Does it sound like the perfect job for you? APPLY NOW! About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.