Player Support Specialist for a Gaming Account with German a

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.About the ProjectYou'll be supporting one of the world's leading gaming companies and the creator of some of the most iconic multiplayer battle arena games. Your work directly impacts millions of passionate gamers worldwide.Your Relocation Starts HereRelocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term homePlane Ticket from your location to SofiaTaxi transportation directly from the airport to your accommodationWelcome bonus €1,500 GrossFully Paid Training - comprehensive onboarding programAttractive Salary Package above average for Sofia

Requirements

Language SkillsFluent German Good EnglishRequirements & SkillsKnowledge of Microsoft Outlook, Excel, and Internet toolsGaming experience - ideally you've played games and understand player cultureTeam player with excellent communication skillsEmpathy and genuine desire to help playersStrong problem-solving abilitiesFlexibility to work rotating 24/7 shiftsOpenness to feedback and continuous improvement

Offer

Work EnvironmentAmazing TELUS Tower location - right in the heart of SofiaModern personal gym with breathtaking 360° panoramic viewVibrant chill and gaming zones to rechargeJoin our German community and be part of an incredible, friendly teamBenefits & Perks50+ benefits and services to choose fromAdditional health insuranceEmployee Referral Program: Refer your friends and earn bonusesExcellent career development opportunitiesReady to make a difference? Apply now and become part of TELUS Digital Bulgaria's incredible team!About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners. Wir bieten vielfältige Einstiegsmöglichkeiten in unserem Kundenservice-Team. Ob Sie Quereinsteiger sind oder bereits Erfahrung haben – Sie sind bei uns willkommen! Unsere Vollzeitstellen können flexibel im Büro oder im Homeoffice ausgeübt werden.