Portuguese Customer or Technical Support Agent - Greece

Job description:

Description

Are you a Portuguese speaker looking for a new adventure abroad? Join our client in Greece, and become part of an international team delivering outstanding customer service and support!Our clients have different options; you may choose to work remotely/at home in Greece, or work at the office, depending on project preference.  Our client is welcoming motivated individuals to their reputable and globally recognized company to provide customer service, technical support, and internal sales. Gain valuable work experience in a multicultural environment while enjoying the lifestyle and rich culture of Greece’s historic capital. About the companyOur client is one of the first and largest employers in Greece’s international outsourcing market, offering comprehensive customer support services across various industries. Known for their commitment to high-quality service and innovation, they continue to grow by maintaining a strong focus on employee satisfaction and customer experience. What will you do? Handle incoming calls, chats, and emails in PortugueseProvide high-quality, efficient customer serviceFollow company guidelines to offer accurate solutionsCollect and manage information to respond effectivelyEnsure customer satisfaction and meet performance targets

Requirements

Candidate profile Proficiency in Portuguese and good command of EnglishStrong communication skills and professionalismConfidence and commitment to customer satisfactionAdaptability and attention to detailWillingness to work in rotating/night shiftsExcellent active listening and advanced tech skills

Offer

Competitive local monthly salaryMonthly performance bonus2 extra annual salaries (Christmas, Easter/Summer)Paid training with latest technology and toolsOngoing IT and soft skills trainingSpecial discounts and offers for employeesGreat relocation packageInternational, multicultural working environmentPrivate Health InsuranceFree Greek language coursesOn-site canteen and casual dress codeExtensive support from Employee Relations teamCompany-organized social activities and events Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.