Location: Lisbon, PortugalRole: Portuguese Insurance Team LeaderSalary: salary package around 1800 euro gross p/m + Euro 2400 p/a performance bonus potential plus net per working day 7.23€ Euro food voucherWorking hrs: 40 hrs per week between Monday to Friday – 8 am to 5 pmRelocation package: relocation package is offered The CompanyOur client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in the beautiful city in Lisbon, they are looking to recruit an Insurance Team Leader.The RoleAs an Insurance Team Leader you will manage a team of around 15 insurance customer advisors. Your task is to create a stimulating work environment to continually increase the improvement and results of your team. You will work closely with your team to improve individual and department KPI performance. It will be your responsibility to analyse performances and make sure your team has the tools and knowledge they need to deliver their targets. Designing and delivering individual and group training/coaching sessions will be part of your role. Besides this, you will handle any insurance escalation calls.
RequirementsFluent in English and PortuguesePrevious team management experienceAPA/CIP qualified or studying towards qualification with experience on the Irish marketHave In-depth knowledge of performance metricsExcellent communication skills
Salary and benefitsSalary package around 1800 euro gross p/m + Euro 2400 p/a performance bonus potential plus net per working day 7.23€ Euro food voucher Fully paid training is provided. Excellent career opportunities. About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.