Portuguese (PT) Customer Support in Limassol, Cyprus

Job description:

Description

Join a dynamic team in the iGaming industry and start your next adventure in sunny Cyprus!We’re looking for Customer Support Agents to deliver top-notch service to our users. If you're proactive, responsible, and comfortable working in rotating shifts, this could be the perfect opportunity for you.Handle customer inquiries and requests mainly via live chat (up to 3 chats simultaneously) and emailMaintain a high level of professionalism and customer satisfactionCollaborate with team leads to ensure a smooth customer experienceRepresent the company with a service-oriented mindsetMinimal phone interaction involved

Requirements

Native-level Portuguese (Portugal)Valid EU passport (mandatory for work eligibility in Cyprus)Willingness to relocate to CyprusAdvanced English skills (spoken and written)Positive attitude, sense of responsibility, and availability for rotating shift work (24/7 schedule)

Offer

Base Salary: €1,800/monthPerformance Bonus: Up to €250/month based on customer satisfaction and activity volume (chat, email, ID verification)22 days of paid vacation per year Fully paid training program:4 weeks of theoretical training 4 weeks of hands-on practice Opportunities for internal growth and career development Relocation Support (for candidates moving from abroad)Shared accommodation provided for the first 2–4 weeksAirport pickup from LarnacaPlease note: Flight tickets are not covered