Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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Portuguese-Speaking Customer Experience Officers

Europe To Work From Home ยป Remote

Job description:

Description

Reference Number: GR_CCOPT1021 The role: We are looking for passionate and self-motivated professionals to join our Customer Care  team. The main responsibilities of the position include: Deal with clients’ inquiries via live chat, email, and telephonePerform personal clients analysis and take actions as requiredHandle client inquiries appropriately and ensure that high-level service is providedPromote available products and services to clientsDevelop and maintain excellent relationships with prospective and existing clientsCooperate effectively with other departments as requiredContribute to team effort by achieving set targets  

Requirements

Main requirements:Degree in a business-related fieldClient-handling experience in the financial services sector is a great advantageNative Portuguese speaker with excellent oral and written skills in EnglishAbility to multitask and maintain a high level of organizationOutstanding communication and interpersonal skillsExcellent computer literacy  

Offer

Benefit from:Attractive remuneration packagePrivate health insuranceFood allowanceIntellectually stimulating work environmentContinuous personal development and international training opportunities  Type of employment: Full timeLocation: Cyprus, Greece, or remoteAll applications will be treated with strict confidentiality!