Portuguese-Speaking Customer Experts for Leading Electronics

Job description:

Description

Join our Customer Experts team, work in Greece for a leading Electronics Brand and boost your professional development Take advantage of your Portuguese language skills! As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company. Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world. Your responsibilities: Responding to customers’ inquiries via e-mail, chat & phone Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed. Work effectively as part of a team, developing effective and supportive relationships with colleagues and management Be positive & proactive and have a desire for applying continuous improvement processes Provide and maintain a strong, professional relationship with all customers and always show empathy Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Requirements

Job requirements: Fluency in Portuguese Excellent writing skills Good command of English Soft skills & politeness Technically adept (know your way around Windows, shortcuts, basic troubleshooting) Capability of multitasking

Offer

What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-) Competitive monthly salary + 2 extra salaries per year Referral Program: Bring a Friend and get up to €3,500 depending on the language Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas Work for a Great Place to Work-Certified Company that fosters diversity Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.