Portuguese Speaking Customer Support Agent in Greece

Job description:

Description

We are now looking for Portuguese Speakers for our international client in Greece! They seek motivated people who want to work in customer service and experience a new culture. Our client would like to welcome you in their recognized and most reputable company to provide customer service, technical support and internal sales. Their mission and values represent how they think and act every day to achieve their main goal: satisfaction for those who work for our client and their customers.  To handle incoming calls, chats and emails in Portuguese language, providing high-quality customer service professionally and efficiently by assisting customers and to provide adequate solutions based on the processes and guidelines collecting necessary information and offering relative answers assuring to live up to the best standards and achieving the targets and key performance indicators. 

Requirements

Requirements:Portuguese at a proficient level and good command of English.Confidence, professionalism, and commitment.Excellent communication skills.Time keeping and ability to work in rotating day/night shifts.Adaptation to customers’ needs and high attention to detail. Active listening skills.Advanced tech skills.

Offer

Offer:Competitive local monthly salary International, multicultural, modern working environmentCareer development opportunitiesExtra Payment for Overtime, Sundays and Greek Holidays (75 %)Monthly performance BonusGreat relocation packageSpecial Discounts & Offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialists, keeping you updated2 Extra salaries per year ( Christmas / Easter/Summer)On-site canteenCasual dress codeIn-house doctor and examination centerFree Greek coursesEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureInteractive activities within a fun team: team-building, excursions, themed parties, sports events, talent pageants and many other activities.