Portuguese Speaking Customer Support in Málaga

Job description:

Description

Do you want to work in the hospitality industry and build a career in customer service? Our client is looking for Portuguese-speaking talents who want to join their vibrant team in sunny Málaga, Spain! Join our client's team as a Customer Support Agent, assisting travelers with hotel bookings, inquiries, and special requests.  About the companyOur partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences. What will you do?Handle inbound calls related to hotel reservations and customer inquiries-Complete bookings and assist with changes or special requestsDeliver exceptional customer service with a commercial mindsetWork with internal systems to manage customer cases efficiently  About MálagaMálaga is a dynamic Mediterranean city known for its warm climate, golden beaches, and rich cultural heritage. With a welcoming atmosphere, excellent cuisine, and modern infrastructure, it offers the perfect setting for professionals seeking both lifestyle and career growth.  

Requirements

Candidate profileNative Portuguese with good English communication skillsExperience in customer service or sales is highly preferredProfessional, calm, and customer-friendly phone mannerOpen to working shifts and weekendsBased in or willing to relocate to Málaga

Offer

Employer offers9 months (extendable) with a 2-month trial periodSalary of €19.000 gross/year39-hour work week with shifts between 08:00–23:00 (including weekends)Paid, on-site trainingRelocation opportunity in a vibrant Mediterranean citInternational team and performance-based work culture