Portuguese speaking Support Specialist in Athens, Greece

Job description:

Description

Do you want to build an international career while living in Greece? Are you interested in a role that combines content review, data quality tasks, and customer support in a digital environment? Our client is looking for motivated Portuguese speakers to join their growing operations team in Greece.In this role, you will work with digital content and user interactions for a well-known online platform. You will be responsible for reviewing user-generated content, supporting quality and safety standards, and handling user or client-facing requests when needed. Full training and a relocation package are provided.About the companyOur client is a global provider of customer experience and digital operations services, supporting leading international platforms across multiple languages and markets. They offer a professional, multicultural work environment with strong growth opportunities.What will you do? Support users by handling inquiries via chat or ticketing systems in a professional and customer-oriented mannerAssist with account-related questions, general platform usage, and service-related issuesProvide clear, accurate, and empathetic responses to ensure a positive user experienceGuide users through platform features, tools, and basic troubleshooting when neededCollaborate with internal teams to resolve user issues efficiently and improve service qualityReview and assess user-generated content (text, images, or videos) according to internal guidelinesIdentify and report potential policy violations or sensitive content when requiredContribute to basic data quality tasks, such as tagging or labeling content, to support platform improvement

Requirements

Candidate profileFluent in Portuguese and English, written and spokenAt least 1 year of experience in customer service, content moderation, or other client-facing rolesStrong attention to detail and ability to follow guidelinesCustomer-oriented mindset with good communication skillsReliable, adaptable, and able to work in a fast-paced environmentWilling to relocate to Greece and work in an international setting

Offer

Employer offersInternational and modern work environment (well being activities, special on site facilities)Paid training for content review and customer support tasksCareer development opportunities within operations, quality, or team leadershipPerformance-based bonuses and shift allowancesPrivate health insuranceMeal vouchers and access to special on-site facilitiesRelocation support and ongoing assistance for living in Greece