Portuguese-speaking Support Specialist to Greece

Job description:

Description

What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibility:Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.

Requirements

Portuguese (C1/C2/Native) and English (B2) speaking and writingGreat communication skills, written and orallyDemonstrate strong abilities to work independently and as a team playerMust be adaptable and flexible, demonstrating abilities to work with process and information changesProven customer communication experience is an advantage (E-mail & Phone)Working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)

Offer

Flights from any European country Hotel accommodation provided for up to 30 daysBonus of 1 month of rent on top of first salary up to 350 EUR (average rent price for full 1 bedroom apartment in Thessaloniki)Support with documentsPrivate health insurancePermanent contractCareer Growth opportunities- high focus on career developmentGreat Portuguese team