Portuguese Speaking Tech Support Advisors

Job description:

Description

Portuguese Speaking Tech Support RepsThessaloniki, Greece€1100 gross salary per month + signing bonus of €1000.Our client is recruiting on behalf of their world renowned company who have experience in developing pc games for many years.ResponsibilitiesProvide technical-based customer assistance through voice, chat, and email. Have good IT Technical Skills with a passion for PC gaming.Leverage experience in customer-focused roles to handle challenges effectively and with empathy.Actively contribute to team and company initiatives by sharing feedback, promoting collaborative solutions, and supporting colleagues—driving the growth and success of the department.Apply problem-solving and critical thinking skills to ensure customer satisfaction remains the top priority.Communicate clearly and effectively in both verbal and written formats.Stay social media savvy to support customer engagement across multiple platforms.Role RequirementsBilingual proficiency in Portuguese (B2/C1) and English (B2/C1), spoken and written.1–2 years of experience in Customer Support or Technical Support, preferably with a help desk or IT-related function.Strong communication skills, both written and oral.Ability to work independently while contributing effectively as a remote team member.Adaptable and flexible in handling process and information changes.Willingness to participate in background screening.Proven experience in customer communication via email and phone.Solid working knowledge of external systems and PC-based applications (e.g., internet, Microsoft Office)NB*  Candidates must be willing to work from the office and already have work permission for Greece

Offer

€1.1k per month +signing bonus of €1000.