Portuguese-speaking VIP Account Manager, Cyprus

Job description:

Description

VIP Account Manager - Portuguese - Relocation They are home to more than 30 well-known brands. They are committed to long-term development and sustainability, and they are trying to revolutionise the industry for the benefit of their players, ourselves, and the entertainment industry as a whole. Your Responsibilities Build sustainable relationships and trust with customer accounts through open and interactive communicationMeet personal/customer service team sales targets and call handling quotasKeep records of customer interactions, process customer accounts and file documentsStaying UpToDate on rules, processes, and licencing needs. What we they looking for:Portuguese/English fluencyProven customer service experience handling VIP ClientsStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skills What's in it for YOU?Attractive salary package + bonus systemMonetary vouchers on Birthdays and other special occasionsFully equipped kitchen and entertaining spacePossibilities to enrol in Company's pension plan Relocation Perks:Flights, transportation, and free accommodation for 2 weeksMonthly rent allowanceMedical insurance